Here at Cin7, we’re always looking for new ways to improve our processes and products to help our customers succeed.
As such, we’re excited to talk about the new Cin7 onboarding packages we launched on September 1, 2023.
We’ve created some pretty comprehensive, convenient packages that will help you make the most out of Cin7 Core. After all, we want Cin7 users to master their new inventory management software to start selling quicker.
With that in mind, let’s go into why we created these packages and what each entails.
We get it — the better you understand Cin7 Core, the more you can make the product work for you.
We also realize that not all of our customers learn the same way or have the same business needs. Some people are transferring from one inventory system to ours, and others have never worked with an integrated inventory system before.
To address all different customers’ needs, we created three levels of onboarding experiences to ensure every customer and their business is set up for success in the most convenient and easy way possible for them.
Keep reading to learn more.
First up, we have our Essentials package. This is our basic level of onboarding and a great choice to get up and running at your own pace.
The Essentials package is completely digital and available on demand, so you can walk through the steps at your convenience.
This user-friendly package includes step-by-step guided walkthroughs directly in Cin7 Core that will show you how to complete every step of your account setup, in addition to how to perform everyday tasks after you’re up and running.
You’ll also gain access to our brand new Onboarding courses in Cin7 Core Academy if you need extra training while tackling some of the setup tasks and modules.
Moreover, you’ll have access to live pre-scheduled office hours with one of our onboarding experts. Ask them questions while you complete the self-guided materials and go over any last-minute concerns you might have.
Use the guided walkthroughs to complete the steps and modules you need now and progress through more as your business grows. By focusing on the basics first, you’ll be up and running in no time.
If you’re looking for a more immersive experience, the Accelerate package is a great option for your team. It’s the fastest and most efficient way to complete onboarding.
In this package, we’ve opted for a structured group experience. Over a four-week period, your team will attend a series of live sessions delivered by one of our Cin7 Core onboarding experts.
These sessions are supplemented with self-guided material and live pre-scheduled office hours with one of our onboarding experts for extra training as needed.
You’ll also get the chance to network. We offer these onboarding sessions in groups of up to six Cin7 customers, allowing you to meet others using Cin7 and learn from them.
Last but certainly not least, we have the Focused package. This package is uniquely tailored to each customer.
We strongly recommend this to any customers who require guidance for Warehouse Management, B2B, Point of Sale, Automation, and Integrations with their Cin7 Core subscription.
In this onboarding package, you’ll receive one-on-one virtual onboarding with a Cin7 expert over 8–12 weeks. And when we say it’s tailored for you, we mean it — everything will be built around your specific business needs.
In addition to the one-on-one sessions, you’ll review the standard Cin7 Core material and get plenty of opportunities to ask questions, get feedback, and ensure you feel comfortable with Cin7 Core.
Your best interests align with ours. That’s why we want to provide you with an onboarding experience to set you up for success.
With these new onboarding packages, you can conveniently set up your Cin7 Core account to manage and grow your business quickly.
Whether that is to simply set up the basics on your own for now, prefer a structured environment and pace, or have complex requirements and processes, we have the right package and onboarding support for you to sell more, manage less, and connect everything.
Cin7 Core onboarding packages are designed to provide expert assistance for you to onboard your own account. However, we know that some businesses may need even more. If you desire onsite consulting, business process optimization, or other third-party expertise, we have a large partner network ready to help. Check out our partner directory.
Find out more about how Cin7 Core can help your team’s inventory management today.
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