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Yuvi Foods

A Flavor Revolution Powered by Cin7

Kush Naidu breathes new life into the Australia-based specialty foods brand Yuvi Foods with the help of Cin7, eliminating manual workflows and bringing this well-established business into the modern era.

Yuvi Foods

After 33 years in the corporate grind, Kush Naidu was ready to turn his dream of owning a business into a reality.

In 2019, he and his brother found a golden opportunity and purchased Yuvi Foods, an Australian specialty foods brand. Yuvi Foods specialized in bringing the powerful flavors of the Pacific Islands, India, Southeast Asia, the Middle East, and Africa to the taste buds of Queensland, Victoria, and New South Wales, Australia.

Yuvi Foods was truly a diamond in the rough. It had an impressive network of customers, but the business was essentially operating without any technology. For Kush, however, this wasn’t a deterrent, it was an exciting new challenge.

Step one of Kush’s journey to bring Yuvi Foods into the modern era was to implement an inventory management solution to serve as the core of his business operations and digitalize order processes.

“We’re in the specialty food business, so there’s perishables. Inventory management is crucial for the business.”

With that in mind, Kush set out to find the perfect ingredient to modernize Yuvi Foods. He needed a system that could create orders, invoice customers, manage inventory, integrate with their accounting platform, Xero, and support a potential future e-commerce expansion.

Kush’s search led him to Cin7. Eager to get started, he and his team used Cin7’s training platform and easy-to-follow videos to set up the software over a single holiday weekend, which meant there was zero downtime for the business.

The software instantly saved the Yuvi Foods team time and streamlined their workflows. What used to take almost an hour and involved wrestling with complex spreadsheets now took mere minutes.

“With Cin7’s bulk load, it takes just a few minutes to create a bulk order.”

Customers also enjoy the new flavor of efficiency from Cin7. With modernized workflows, submitting their order to Yuvi Foods is simple. Customers now complete a straightforward spreadsheet rather than placing orders over the phone.

Kush proudly shares, “That’s actually saved probably 45 minutes from both sides,” recounting positive feedback from customers.

But the transformation didn’t stop there. Cin7’s real-time inventory levels have been a game-changer for Yuvi Foods. Cin7 provides Yuvi Foods with unprecedented visibility and control over their stock, enhancing their operational efficiency and customer satisfaction.

Rice product sold by Yuvi Foods

“When we give an order to our warehouse staff, we know the products are available. That saves them time as well because they don’t have to stop to tell us an item is not in stock.”

With Cin7’s real-time inventory visibility, Yuvi Foods knows they can accommodate all their customers, no matter how the buyer prefers to order.

Even for those customers who preferred the traditional method of calling in their orders, rather than placing them online, Cin7 ensured that Yuvi Foods always had the right information at their fingertips.

“We can tell customers, ‘That’s not in the stock, but there’s an order in the system coming,’ and that’s important,” Kush says.

Cin7 has transformed Yuvi Food’s annual stock take from a dreaded three-day project into a streamlined, efficient process.

“The first year, our stock take took three days; the second year, it took us two days; and last year, it took us a day. We are planning to do this in half a day this year.”

With Cin7 handling the mundane business ops tasks, Kush was free to focus on what he loved most—growing Yuvi Foods. The system’s powerful data insights became his superpower.

“Tracking ‘Best before/Expiry dates’ in Cin7 allows us to run reports, do specials, and ensure we are not stuck with expired goods, which has helped us a lot in cost savings.”

With detailed insight into each item’s shelf life, Kush can easily plan a promotional schedule that ensures his customers always get fresh items and prevents him from being stuck with inventory past its prime.

From a business running on manual processes to a streamlined operation beloved by customers, Yuvi Foods’ transformation under Kush’s leadership and Cin7’s support is a recipe for success.