Cin7 Leads the Way: Groundbreaking Updates and Innovations in Inventory Management

At Cin7, we’re not just keeping pace with the industry – we’re setting the standard for what inventory management software should be. These updates represent our ongoing commitment to providing you with the tools you need to succeed in an increasingly complex business landscape. Want to see everything our product team completed this quarter? You can find it here. Read on to get the highlights.

Inventoro Acquisition: A Game-Changer in AI Forecasting

We’re excited to announce our acquisition of Inventoro, now ForesightAI, a leader in AI-powered forecasting. This strategic move allows us to provide AI forecasting capabilities to Cin7 customers, so that they can reduce overstock and minimize stockouts. Combining Inventoro’s cutting-edge technology with Cin7’s robust platform allows our customers to make smarter purchasing decisions, optimize stock levels, and improve cash flow. 

 

Cin7 Core Updates

Streamlined Payment Processing with Stripe Integration

Getting paid shouldn’t be complicated. That’s why we’ve expanded our integration with Stripe, offering a wider range of payment methods to make transactions smoother than ever. With a simple “Pay Now” button on invoices, your customers can choose from various options including ACH/direct debit, digital wallets, Buy Now Pay Later, and credit cards.

This integration isn’t just about convenience – it’s about boosting your bottom line. By offering flexible payment options, you’ll see improved sales conversions and customer retention. For B2B transactions, you can now easily accept online payments through Cin7’s B2B Portal, streamlining your accounts receivable process.

Amazon Business Partnership: Elevating Inventory Management

We’re proud to announce our collaboration with Amazon Business! This partnership allows you to leverage shared warehouse facilities, and track business orders digitally.

This integration allows you to offer Business Price, Quantity Discount tiers, and meet specific delivery preferences. With this partnership, you’re not just managing inventory – you’re positioning your business for efficient growth and expanded market reach.

Enhanced Reporting and Customer Insights

Knowledge is power, especially when it comes to understanding your customer base. Our new Sales by Customer Report provides a comprehensive 12-month summary of sales quantity and total amount per customer. This powerful tool helps you identify your most profitable customers, monitor changes in buyer behavior, and accurately track performance across different channels.

For sales teams, we’ve added an optional field to evaluate the performance of specific team members, allowing for more targeted strategies and improved customer relationships.

Cin7 Omni Updates

In-App Chatbot: Support at Your Fingertips

We understand that when you need help, you need it fast – without interrupting your workflow or leaving Cin7. That’s why we’ve introduced our new in-app chatbot for support.

• Immediate Assistance: Need help while in the middle of a task in Cin7? Our new chatbot is right there on your Cin7 screen, ready to assist.
• Versatile Support: Our Virtual Agent can answer questions about any aspect of Omni. It quickly retrieves answers from our Cin7 Help Center or connects you with our support team.

Enhancing Warehouse Management

We’re excited to introduce several key improvements to our Warehouse Management System (WMS), designed to boost efficiency, reduce errors, and enhance your overall warehouse operations. 

Restricted Order Packing

Say goodbye to accidental double-packing and streamline your order fulfillment process:

• Single-User Packing: When Picking is disabled, only one team member can pack an order at a time.
• Real-Time Notifications: If you attempt to pack an order that’s already in progress, WMS will alert you and prompt you to select a different order.
• Error Prevention: This feature eliminates the risk of multiple staff inadvertently packing the same order, saving time and resources.

Improved Sales Order Tracking

We’ve updated Cin7’s WMS, bringing crucial fulfillment information directly into your sales management interface. This simple UI change offers significant benefits:

• One-Stop Order Tracking: By integrating sales and WMS information into one location you won’t have to parse through your WMS records to see the status of a Sales Order.
• Improved Efficiency: With comprehensive order status visible at a glance, your sales team can view warehouse data and make informed decisions more quickly.

Transaction Locking Based on Role Type

We’ve introduced a powerful new feature to help you manage access to historical transactions more effectively. With our new role-based locking system, you can use Roles to specify how long different users can edit transactions. 

Administrators now have the flexibility to set custom locking periods for sales orders based on user roles. This feature strikes an ideal balance between maintaining accounting integrity and providing the flexibility that different teams need in their workflows. 

By implementing this system, you’ll enjoy improved data security and accuracy, reduce the risk of unauthorized changes to historical data, and have tailored access control that matches your organization’s specific needs.

Data Quality Enhancements for Sales Orders

We’ve introduced several enhancements to improve your sales order management

• Custom Field Control: Make specific custom fields mandatory, ensuring your team inputs important details and reducing errors in sales order data.
• Enhanced Order Stage Customization: Enjoy increased character limits for stage names and the ability to add more stages, allowing you to create detailed workflows that perfectly align with your complex business processes.
• Tax Rate Protection: Once an invoice date is applied to a sales order, tax rates automatically lock to prevent accidental changes and ensure compliance. 

Empowering Your Business with Cutting-Edge Inventory Management

We invite you to explore these new features and see firsthand how they can transform your operations. And stay tuned – this is just the beginning of an exciting new chapter in inventory management innovation.