What’s Behind the Consumerization of B2B eCommerce?

Anna Ngo B2B articles, Blog, eCommerce articles, Uncategorized, Wholesale Articles Leave a Comment

For the first time ever, U.S. companies made more sales electronically than through traditional purchasing methods like paper forms or phone calls, according to a ...

Free Shipping or Returns: What Can Online Retailers Afford?

Guest Contributor Blog, Customers, eCommerce articles, General/Retail, Retail Articles, Uncategorized Leave a Comment

As an online retailer, you know three things. One, your customers want free shipping (thanks, Amazon!). Two, they also want free returns (thanks, Zappos!). Three, ...

Superdry: A Cautionary Retail Tale

Anna Ngo Blog, Case Studies, Fashion & Apparel, Retail Articles Leave a Comment

Once the UK’s greatest fashion success story, with annual sales exceeding £750 million and operations in 55 countries, casual wear brand Superdry appears to be ...

Could BOPIS Be the Best of Both Worlds?

Anna Ngo Blog, General/Retail, Inventory Articles, Retail Articles, Supply Chain Articles 1 Comment

Buy online, pick up in store (BOPIS), also known as “click and collect,” is one of the fastest-growing retail trends in recent years, breathing new ...

Omnichannel Retail: How Fashion Brands Can Benefit

Anna Ngo Blog, eCommerce articles, Fashion & Apparel, Retail Articles Leave a Comment

If multichannel is good, omnichannel is great—particularly where fashion retailers are concerned. Here’s why. Being attuned to your customers is a must in today’s highly ...