"Our overall experience was very positive."
"Our overall experience was very positive. Each of our project leads has been responsive and well organized. Dan Tsang has done a great job."
''Our experience with Gerard was great."
''Our experience with Gerard was great. He was fast to respond to questions, and was overall very helpful. No complaints in this regard. Software has been everything we need to this point, although granted we have only used it for 2 weeks. So far it looks like it will suit our needs well''
"Thanks, Arif for all your help to date."
"Thanks, Arif for all your help to date. It has been a long journey (since March) to get the Implementation to a level where we can create orders, complete a sale, and invoice a customer. You and Keith have been terrific in ironing out the whole implementation process."
" Just a quick note to say thank you for the level of support I’m receiving from your team. This is much appreciated."
"Thank you, Milosz, for your assistance with these issues over the past couple of weeks. We haven't had any POS-related issues since you helped us the other day, and the fact that you took the time to investigate and record a video solution for an entirely unrelated issue (promotional matrix) is outstanding! Just a quick note to say thank you for the level of support I’m receiving from your team; Milosz in particular is really trying to resolve our issues. This is much appreciated."
"It was a pleasure to work with Jean LeMunyon during on-board processing in Cin7."
"It was a pleasure to work with Jean LeMunyon during on-board processing in Cin7. She has shown great knowledge of the platform and features. I can only say that she was essential to provide reliable information of how to import data and manage information on this transition. We came from Quickbooks online and I myself had big concerns about data migration and if it would work out. What looked like a big deal in the beginning, it was quite a smooth ride with her help. In addition, she was very patient in explaining all the “how to do it” questions and features. When we got a very complicated question / issue, Jean didn’t hesitate to contact other team members to provide a quick solution and always replied back immediately (most of the time) or within less than 24 hours."
I will definitely recommend Cin7 to others, and would definitely recommend them on-boarding with you.
Thank you so much for your guidance during this process Jean. Your patience was incredible as I asked many questions while ingesting the features of the Cin7 system. You made what seemed to be a daunting learning curve feel simple and was able to navigate me through all the scenarios I brought to you. I will definitely recommend Cin7 to others, and would definitely recommend them on-boarding with you.
"The sales automation bots by Cin7 are SO AMAZING."
"The sales automation bots by Cin7 are SO AMAZING. Our customers get automatic order confirmation emails with tracking numbers, order details, and a link to pay right there in the email. This is helping us save time internally, as well as solving customer service tickets before they ever come up. Thanks, Cin7 support team, for continuing to make improvements that help our team and customers!"
"Cin7 has helped us streamline our business, identify shortfalls, and helped us to leap into where today's technology is operating at."
"Cin7 has helped us streamline our business, identify shortfalls, and helped us to leap into where today's technology is operating at vs. our previous, DOS-based software.Cin7 is very reasonable from a cost perspective. Gerard in onboarding and Harinder in support have been integral in our success with Cin7."
"My whole experience with Cin7's onboarding team + tech team has been excellent. You all make time for us no matter what the problem is and always make sure you fix our problems asap."
“After using several other inventory software programs and being unhappy with their back traceability, high cost, and how not user-friendly the software interface is, we finally found Cin7 from the recommendation of another business using Cin7. Not only can I track inventory with batch numbers but it also has CRM capabilities. The reports are easy to use and modify. Information flowing back to QuickBooks is easy to control.”
“We’d struggled because of the way billing was set up with supermarkets, where we couldn’t track individual branch sales with 100% accuracy. Cin7 lets you track everything.”
“We were looking for a change in lifestyle, combining a place we love with a product we love and market that in Mauritius. We wanted to get into a better lifestyle and out of the nine-to-five thing.”