Customer Reviews

'' I find this to be a rare occurrence in the world of software''
"Jean, It has been an absolute pleasure working with you during the Cin7 onboarding. As you know, we got started late but you laid out a plan, gave specific responsibilities to stakeholders, and then made sure we accomplished the plan. When we fell behind or failed to do something properly you quickly helped us course-correct and made sure we stayed on track to hit our launch date. You responded quickly to concerns and questions and you were able to quickly access technical help when a question was beyond your scope. I want to compliment you on your tone and demeanor as I found it reassuring while still pushing us to stay on track. I cannot speak highly enough about how it feels to launch on time and with so few initial issues. I find this to be a rare occurrence in the world of software and we would not have accomplished this without your help and guidance. Thank you again, Dave"
Dave Boeckel, Chief Executive Officer, at Tanner Goods
''Jean, you have been the single greatest onboarding employee I've ever had the pleasure of working with.''
''Jean, you have been the single greatest onboarding employee I've ever had the pleasure of working with. You have an easy way of communicating and a deep understanding of the software you're using. Your patience and kindness made implementing a brand new pretty-complicated software almost entirely painless. We've been so impressed with Cin7 as a service and their dedication to making sure we understand how to use what we're paying for, and your guidance was the cherry on top. I will sing your praises to literally whomever you desire. I'm going to miss our weekly sessions, and I hope your managers appreciate you as much as I do!''
Jordanna Musser, Operations Manager at Flying Eyes Optics
"Awesome! My onboarding experience was great and straightforward."
"Awesome! My onboarding experience was great and straightforward. Jean was amazing and made the process very simple. Instructions were very clear and we were able to work around my schedule to ensure everything was done in time. Everything went smooth and I am excited to get Cin 7 running efficiently within my company :)"
Kris Howes, General Manager at Team Ltd
''I can safely say that your assistance and guidance during our migration from Stitch Labs to Cin7 was the major reason that we now feel comfortable with the software and are now live!"
''I can safely say that your assistance and guidance during our migration from Stitch Labs to Cin7 was the major reason that we now feel comfortable with the software and are now live! We have been signed up with Cin7 since October of 2020 and until we started working with you, our confidence in the software and support was low. The initial onboarding specialist that we worked with answered questions and concerns infrequently and lethargically (although they were very kind and seemed to be doing the best they could). Video calls did not lead to a deeper understanding of the software or how to apply it to our business. When we were handed off to you, this all changed! Our first call with you was a complete 180 from our previous experience. You showed a clear and deep understanding of the software and every email and video call was productive and informative. We found ourselves internally discussing how helpful you were and how thankful we were to have your help after each interaction. Thank you so much for your assistance, we truly would not have been able to do this without your help. Please feel free to have any managers reach out to us directly, as we have nothing but praise for you!''
Zach Wynja, Co-Founder at Color Cord Company
''Jean always have an answer to our questions, even the dreaded accounting ones!''
''Hi Jean, Todd and I just wanted to reach out and say…“THANK YOU”! You have been a breath of fresh air in tackling this launch mid-month. You always have an answer to our questions, even the dreaded accounting ones! Lol… Everything is flowing smoothly and that makes us very happy. Our check-in today was so helpful! We look forward to our next check-in on Monday. Have a great rest of the week!! Thank you,''
Stefanie Ostertag, Accounting Manager at DermaClara
"Really happy with the service provided"
"Thank you Amjad. Really happy with the service you have provided"
Anthony Elia,ELIA
"This is perfect!"
"Hey Amjad, Thank you a million times over. This is perfect! Thanks for your help!!"
RuminaBegumCentral23
"Thank you so much for all of your help!"
"Every time any of my support tickets are allocated to Karma I instantly know that not only will the issue be resolved, I know that Karma will also provide a detailed explanation of how this issue occurred, how to prevent it from happening again, and step by step instructions of how to fix the issue if it ever happens again. Karma was so incredibly helpful and patient when we did a zoom meeting to sort out an issue and also made sure that I didn’t have any other pending issues that had been allocated to other specialists that needed to be followed up. Thank you so much for all of your help!"
Evie E, Pana Organic
"Arif was amazing help during our setup with cin7."
"Arif was amazing help during our setup with cin7. There was a lot for us to get our head around but Arif was very patient with us and went above and beyond to make sure it was working perfectly for our business"
Charlie Ring, from H
"Great Customer Service. Easy to use the software."
"Great Customer Service, Nyl got me up to speed quickly and worked around my schedule. Easy to use the software."
Scott Beckstein from Rustkote LLC
''The onboarder, Geetika Gehani was very helpful and patient during the implementation of Bubbles and Brushes.''
''The onboarder, Geetika Gehani was very helpful and patient during the implementation of Bubbles and Brushes. Its been a very demanding time and we have been very busy and the onboarder was able to be flexible to work with us to complete the implementation.''
Emma Robinson, from Bubbles and Brishes
"The onboarding experience was fantastic."
"The onboarding experience was fantastic. Jean was an amazing help. She was knowledgeable and friendly. Anytime we had a question she was very responsive and would answer right away. Thank you!"
Sarah Dugdale, Office Manager at Titan Building Products