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What does it take to be an omnichannel seller? One perspective has it that it boils down to giving customers the most reasons to buy from you. And don’t try their patience. So there’s something to be ...
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Going by the company’s Wikipedia page, the story of eBay is kind of like the story of the Web itself. Back in September 1995, when not a lot of people knew what the web was even for yet, Pierre Omidya...
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What is retail in this day-and-age? eCommerce has changed the landscape so quickly, it may be difficult for small or new businesses to see how or if a physical store fits in their strategy. Yes, the c...
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You know the score. Customers increasingly shop online. And big retail real estate continues to shrink.
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Did you know retailers lose more than $600 billion a year in lost sales due to stockouts? Believe it or not, that’s what research estimates happens to companies annually around the world.
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Do you use your data to deliver the best customer service possible? Even companies with big IT investments often don’t. They think they do. But their customers disagree.
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What in the world is Shopify doing? Last week, it introduced its own POS payment hardware. The company announced it would make the POS and eCommerce proposition easier for its customers with a new in-...
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One of the most important inventory goals any business can set for itself is to plan for inventory and demand. The point is to get the right amount of stock into customers’ hands at the lowest cost po...
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If you asked us last year, the B2B eCommerce evolution seemed to be in a more-or-less primordial stage. But, with more B2B marketplaces and platforms launching or growing, we see signs of real opportu...