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Cin7 Warehouse Management FAQ

by Cin7 Team

What is Warehouse Management?

Warehouse Management connects the inventory, channels, and orders in Cin7 with every process in the warehouse. It saves customers time when assigning products associated with purchase orders into zones and bins, moving products into racking locations and between locations, picking with printed slips or with scanners, and packing products, with options to print labels if they integrate with Starshipit or Shipstation.

How does it benefit customers?

By connecting channels and products to warehouse processes, Warehouse Management helps Cin7 customers manage their warehouse processes more efficiently. It reduces their reliance on paper processes, eliminates the need to download orders for picking from different channels separately or from using complicated ad hoc processes to process orders. It’s mobile-optimized, allowing warehouse staff to scan products in every part of the warehouse. 

Who is Warehouse Management for?

Product sellers that need to increase warehouse efficiency, track products as orders move through the warehouse, with built-in inventory management and sales channel integration.

When can I use Warehouse Management?

Warehouse Management is available now. 

Where can I find help for Warehouse Management? 

There’s help documentation already set up in both Cin7 Connect and

How much does Warehouse Management cost?

Warehouse management is available as part of your subscription plan and we added warehouse management users to your plan to make it easy to get started. Visit Cin7 Connect, ask Cin7 support or your company’s administrator to help you get started. Our March 2021 plan update added the following to your Cin7 subscription plan for no additional charge:

Starter or Business: 2 Warehouse Management users added to plan.

Professional or Custom: 3 Warehouse Management users added to plan. 

Enterprise: 4 Warehouse Management users added to plan.

I’m not a Cin7 customer yet. Will I still get Warehouse Management users?

Yes! As a new customer, Cin7 sales will help you get started with the best plan for your business. Request a demo now.

How can I add warehouse management users? 

You can request additional warehouse users through Cin7 Connect.

How do I activate Warehouse Management?

Good news: you don’t have to activate Warehouse Management. From today, Warehouse Management is included in all Cin7 accounts.

I already use Pick’n’Pack. Will Cin7 continue to support it?

Yes. See the list below for a feature comparison of Warehouse Management and Pick’n’Pack.

What features are available as of March 29, 2021?

Feature Pick’n’Pack Warehouse Management Feature parity?
Filter orders to pick New
Receive into locations (zone and bin) New
Separate packing functionality New
Integrated shipping New
KPI performance tracking New
Use last location (location suggestion) New
Auto backorder for partial picks New
Pick to totes New
Pick Racking New
Bin location transfers New
Batch and serial  tracking Yes
Pick by order Yes
Partial picks New
Print Pick Slips Yes
Receive orders Yes
Partial-receipt process Yes
Kit/Bundle Picking We’re working on this
Returns Management We’re working on this
Stock counting/stocktaking We’re working on this
Cross-docking We’re working on this
Cycle counts We’re working on this


What tasks can be completed in Warehouse Management?

  • Receive purchase orders
  • Receive orders and put products into locations
  • Move items between locations
  • Pick orders and assign orders to totes
  • Pack orders
  • Create Pick Groups to organize picking activity
  • View sales orders in the warehouse
  • Track incoming orders, shipping deadlines, and picking activity

Is Warehouse Management mobile-optimized?

Yes, it’s designed to work with mobile devices/mobile scanning devices to allow warehouse teams to scan items at every stage, and for scanning location/tote labels, reducing their need to print a lot of spreadsheets to track products through the warehouse.

What scanning devices are supported by Warehouse Management?

Warehouse Management was tested on Zebra TC57, Honeywell CT40, and ScanSKU devices.

Are there any specific configurations required for any mobile devices?

Yes, the Zebra TC57 will need to have some settings added to the Datawedge app before being able to scan barcodes in Chrome:

  1. Select Datawedge from the app list in your device.
  2. Select the default profile “Profile0”.
  3. Scroll down and ensure Keystroke Output is enabled.
  4. Set the Inter Character Delay option to 10ms.
  5. Select Basic Data Formatting and set the Send Enter key option to "On".

Does Warehouse Management work offline?

Warehouse Management requires an internet connection to function. All mobile devices tested with Warehouse Management include SIM card connectivity should WiFi become unavailable in a warehouse.

What shipping integrations does Warehouse Management support?

Starshipit and Shipstation can be used with Warehouse Management to print labels.

What are Pick Groups?

Pick Groups are used to set the maximum number of orders or the maximum quantity of items that should be picked by staff at one time.

What is tote picking for?

Tote picking enables warehouse teams to track products as they are picked and loaded onto different kinds of trolleys. Warehouse Management has settings for pickers to assign each order picked to an individual tote — which is useful when loading items onto a tote trolley, for example — or to assign multiple orders to a tote, for loading something like a caged trolley.

What is Racking?

In Warehouse Management, “Racking” is used to track items as they are moved between locations, or move from an area that has “no location” (ie, has no zone or bin number) into an area that has a location. For example, warehouses often use racking to stack boxes of products after they’ve been received, and before they are put into the “pick face” or a “picking bay” — in other words, where an item will be picked to fulfill a sales order.

What is cross-docking?

Cin7 currently intends to release a cross-docking feature for Warehouse Management in 2021. This will be useful for companies that receive products that are not intended to be picked for a sales order but will be shipped from the warehouse right away. A common use of cross-docking is dropshipping.

Does Warehouse Management support EDI fulfillment?

Among Cin7’s many integration features is built-in EDI for selling to major retailers or purchasing from certain suppliers. With these integrations, Cin7 is in a good position to support warehouses that must print SSCC shipping labels, a specific requirement when fulfilling sales orders from the likes of Amazon Vendor or Walmart. Cin7 will be adding SSCC printing capability to Warehouse Management in a future release

Does Warehouse Management support both static and dynamic stock locations?

Warehouse management only uses dynamic/stock-specific zone and bin locations. If products are always stored in the same location, the “Last Location” option can be used when Receiving or Racking products.